Case Studies

Real Scenarios, Measurable Results

These cases are based on real business scenarios. Some information has been anonymized or uses illustrative examples, demonstrating typical delivery structures and measurable results.

Content CreatorA financial blogger (individual studio)

Daily Content Production Agent

Before

Manual trend search → material collection → multi-platform writing, 3-4 hours daily, inconsistent quality

Agent Workflow

Trend Monitoring → Topic Scoring → Style Matching → Multi-Format Output (WeChat/Weibo/Douyin)

Background & Pain Points

Needed to manually search for trending topics, organize materials, and write multi-platform copy daily, taking 3-4 hours with inconsistent content quality.

Solution Design

Designed a 'Trend Monitoring → Topic Selection → Multi-Format Output' Agent workflow, using system prompts to control style consistency across WeChat Official Accounts, Weibo, and Douyin scripts.

40min

Daily content production time

3×

Weekly publishing frequency increase

95%

Style consistency score

Deliverables

System Prompts × 3 (per platform)Topic Scoring WorkflowClaude Code Deployment GuideTest Case Suite × 28 items

✓ Suitable for: Individual creators and small teams needing multi-platform content distribution✗ Not suitable for: News outlets requiring deep investigative reporting

E-commerceA cross-border e-commerce team (10 people)

Customer Service Auto-Reply + Ticket Classification Agent

Before

200+ messages/day → manual replies → 45 min first response, 70% repetitive questions

Agent Workflow

Receive Message → FAQ Match → High Confidence Auto-Reply → Low Confidence Classify & Tag → Escalate to Human

Background & Pain Points

200+ customer messages per day, 70% repetitive questions (logistics, refunds, specs). 2 agents overwhelmed, average response time 45 minutes.

Solution Design

Built a layered Agent: common questions auto-replied + complex issues classified and escalated to humans, with explicit forbidden actions list (no refund amount promises, no order modifications).

78%

Auto-resolution rate

< 2min

Average first response time

Order operation incidents

Deliverables

Customer Service Agent System PromptFAQ Knowledge Base Templaten8n Workflow Design DocumentHuman Escalation Rules

✓ Suitable for: E-commerce and SaaS teams handling 50+ customer messages daily✗ Not suitable for: Scenarios requiring real-time voice support

EnterpriseA SaaS company operations department (20 people)

Weekly Report Auto-Generation Agent

Before

Friday manual reports → HR compilation → 2 hours to merge → inconsistent formatting, hard to compare

Agent Workflow

Structured Input Template → Agent Summary Analysis → Standardized Output (Progress/Risks/Collaboration)

Background & Pain Points

Every Friday afternoon, all staff filled in weekly reports. HR had to manually compile them for management, taking 2 hours with inconsistent formatting.

Solution Design

Designed a 'Structured Input Template → Agent Summary Analysis → Standardized Weekly Report Output' process, covering individual progress, risk item summary, and cross-department collaboration requests.

8min

Department-wide compilation time

100%

Format standardization rate

3 items

Avg risks identified per week

Deliverables

Weekly Report Agent System PromptInput Form TemplateCursor Integration GuideManagement Report Samples × 4

✓ Suitable for: Managers and HR needing regular team progress summaries✗ Not suitable for: Creative teams with highly diverse individual workflows

Deliverable Samples

Actual deliverable screenshots (anonymized)

Agent Spec